At Cocoa Beach Vacation Houses, we respect your privacy and are committed to protecting the personal data of our guests and website visitors. This policy outlines how we handle your information in compliance with Florida law and industry standards.

1. Information We Collect

To provide a seamless booking experience, we collect the following:

• Personal Identifiers: Name, email address, phone number, and physical address.

• Booking Details: Check-in/check-out dates and guest count.

• Technical Data: IP address, browser type, and cookies used to improve site performance (via LiteSpeed Cache and Cloudflare)

2. How We Use Your Data

We use your information strictly to:

• Process and confirm your vacation rental reservations.

• Send check-in instructions and property guides.

• Synchronize availability with third-party platforms (like Airbnb) via iCal feeds to prevent double-bookings.

• Comply with Florida Department of Business and Professional Regulation (DBPR) requirements for public lodging.

3. Payment Security (Stripe)

Your payment security is our priority.

• All credit card transactions are processed securely through Stripe.

• Cocoa Beach Vacation Houses does not store, see, or have access to your full credit card numbers or CVC codes.

• Stripe uses AES-256 encryption and is a PCI-certified Service Provider Level 1.

4. Florida Public Records Notice

Pursuant to Florida Law, please be aware that email addresses sent to us may be considered public records. If you do not want your email address released in response to a public records request, do not send electronic mail to this entity. Instead, contact us by phone at [Your Phone Number].

5. Property Safety & Noise Monitoring

To ensure the peace and safety of our Cocoa Beach neighborhood:

• We may use privacy-safe noise monitoring sensors (like Minut) that measure decibel levels but do not record audio or conversations.

• Outdoor security cameras may be present to monitor property entrances. No cameras are ever placed inside the homes or in private outdoor areas (like showers or pool decks).

6. Your Rights

You have the right to request a copy of the data we hold about you or ask us to delete your personal information, provided there are no active bookings or legal tax requirements to retain those records.

7. Contact Us

For questions regarding this policy, please contact: Cocoa Beach Vacation Houses

Call: (321) 258-2170

Email: joesemail321@gmail.com